This scheme is open to all residents living within a 10-mile radius of London Stansted Airport.
To apply for a new local resident card, please complete the registration form here.
Local Resident FAQs
How long does it take to process a Local Resident Discount Card application?
Due to the high volume of applications the team are receiving our response time is currently 10 working days. We're processing applications as quickly as possible. Please allow the full 10 days for any new applications. If you have any concerns or further questions, or your application has taken longer than 10 working days, you can contact us by emailing DD_carparking@stanstedairport.com.
We appreciate your understanding.
What is the local resident discount scheme?
Residents who live within a 10-mile radius of Stansted Airport are entitled to join this scheme, which provides a reduced charge at the Express Set Down. All other car parks will be charged at the standard rate. Stays over the allocated 15 minutes will also be charged in full, according to standard terms.
Residents living within 5 miles of London Stansted Airport will be charged 50p for up to 15 minutes.
Residents living within 10 miles of the airport will be charged £1.00 for up to 15 minutes. Normal tariffs will apply thereafter.
Will the new barrierless system affect the Local Resident Discount Scheme?
No, the new barrierless system will not impact the availability or benefits of the Local Resident Discount Scheme. Registered residents can still enjoy discounted parking rates and use the scheme as usual.
Frequent users will benefit from registering for an autopay account, you can create an account here.
How do I pay for the Express Set Down if I don’t set up an account?
You can pay online or by phone, no payments will be accepted by cash or cheque. No payment for our Express Set Down can be made when exiting this area as there are no payment barriers. If no payment is received this will result in a £100.00 Parking Charge and reduced to £60.00 if paid within 14 days.
How long do I have to pay for using the Express Set Down?
Payment must be made by midnight the following day to ensure a Parking Charge Notice is not sent to the vehicle holder.
What do I need to do if I need to update my vehicle registration?
If you need to update your vehicle registration, please email DD_carparking@stanstedairport.com for further assistance. Please remember each household is limited to registering two vehicles for the discount scheme to ensure we provide fair access to the scheme’s benefits.
Do I still need my local resident card when visiting the Express Set Down?
No, as the Express Set Down area is barrierless you are not required to bring your resident card with you when visiting the Express Set Down area.
Who do I contact if I have a problem with making a payment online?
If you have any problems or concerns about your payment for visiting the Express Set Down area, please contact APCOA via one of the following options:
I have been sent a Parking Notice Charge, but I am a local resident card holder, what do I need to do?
If you would like to appeal your Parking Charge Notice that you have received, please visit the APCOA website and provide a copy of your local resident card number.
