Your ultimate guide to London transport

The Tube, trains, red buses, cycling, black cabs – here’s everything you need to know about getting around London

As the UK’s capital city with a population of almost 10 million people, London is known as one of the busiest and most exciting cities in the world.

Rich in history and busting with isntantly-recognisable landmarks - Big Ben, Buckingham Palace, Tower Bridge - this multicultural city is alive with art, culture, fast-paced commuting and a never-ending influx of tourists trying to capture the essence of England against a backdrop of red buses, black cabs and scarlet phone boxes.

It’s a sprawling metropolis of major attractions and quaint cobbled backstreets, relentless traffic, new cycle lanes, tube zones, bus routes and train lines... meaning it’s not always the most intuitive city to navigate your way round. But a little patience and planning and it’s possible to pretty much get around the entire city on public transport.

Transport options

The London Underground, most commonly called ‘The Tube’, is your go-to mode of transport in London. It’s much like the Metro systems of other cities and countries, and probably the quickest, easiest and most popular way to get around the city, with tubes running roughly from 5am to 1am (this may vary on tube line and day of the week).

You probably already know the iconic London tube map of colour-coded London tube zones and tube lines, with delightfully British names that sound like they’ve jumped straight off a Monopoly board – Piccadilly, Victoria, Jubilee.

You can pay using your debit or credit card, or by using an Oyster card – a card that you buy and top up with money, and then swipe in and out of tube stations. Find out more about Oyster cards and London tube prices.

But it’s worth noting that the tube is famously hot and busy, especially during rush hour when commuters are travelling to and from work, and in summer, when the weather is hotter and the city is packed with visitors. Unlike an overground train, it’s typical not to get a seat and to find yourself standing up and surrounded by people. So while the London tube is an effective way to get around, it’s not a relaxing, watch-the-world-go-by way to travel.

Top tips

  • Keep to the left in London tube stations – particularly on escalators, where people are often rushing to catch the next tube!

  • Let people get off the tube before you get on.

  • Always carry a bottle of water with you in the summer months.

  • Some stations (such as Leicester Square and Covent Garden) are much closer together in reality than they appear on the London tube map, so walking between them is quicker than making the change between stations.

  • St James's Park tube station (on the Circle (yellow) and District (green) lines) is the nearest tube station to Buckingham Palace.

  • However, the Piccadilly Line also stops at some of London’s key sights, eg. Holborn for the British Museum, Covent Garden for the London Transport Museum, Leicester Square for ‘theatre land’, Green Park for Buckingham Palace, and Knightsbridge for Harrods.

  • Remember rush hour, which is roughly between 7:30am–9:00am, and 5:00pm–7:00pm.

Useful links

There are five London tube lines that run a 24-hour service on Fridays and Saturdays – ideal if you want to tick off lots of exciting evening activities, restaurants or bars across the capital city. These London tube lines are:

  • Victoria line

  • Central line

  • Jubilee line

  • Northern line

  • Piccadilly line

However, make sure you check Transport for London’s website for any travel updates or changes to the London night tube service before you make plans.

Useful links

The London Night Tube

The DLR is a network that operates in the east of the city, and it’s basically like the London Tube as far as using it is concerned.

The history bit: The DLR primarily serves the redeveloped Docklands area of London, hence the name, and was built to provide a direct connection between London's two major financial districts, Canary Wharf and the City of London.

It’s connected to the London Tube, so you can pretty much think of it as the same thing, but it does have one advantage – it’s all overground, which means you get great views of the city.

The DLR is also driverless. Which is perfectly safe, even if it sounds a bit strange! And this also makes it popular with families, as children love pretending that they’re driving the train from the front carriage.

Top tips

  • You’ll take it if going on the IFS Cable Car - get off at North Greenwich (Jubilee line).

Useful links

The red double decker buses are a familiar symbol of London life, offering passengers great views of the capital city. In other UK cities, bus services are often seen as meaning longer journeys and less reliability, but in London this is an efficient network.

Bus services normally operate from about 5am to 11:30pm, with LED displays at bus stops listing bus arrival times, and detailed maps at each stop show all routes and destinations served from that particular area (generally a few bus stops within a two- to three-minute walk).

Top tips

  • Download an app such as Citymapper to your smartphone – with live updates, it’s the most effective way to keep track of when your next bus is due.

  • You don’t need cash – you can pay with an Oyster card or your debit card.

  • London traffic can be heavy, so allow extra time for your journey, particularly during rush hour.

  • See the city with a guided tour on one of the open top buses in London – have a look online and you’ll find multiple tour companies where you can buy tickets.

Useful links

Cycling is extremely popular in London. Affordable, good for your health and the environment, and often quicker than getting public transport, the city positively encourages it with its cycling routes in London – new ‘cycle superhighways’ have opened for commuters, and ‘quietways’, offering back street cycle lanes for leisure cyclists and visitors wanting to see the city.

At rush hour you’ll see countless commuters cycling to and from work, but for visitors and tourists, Santander Cycles are the way to go.

Santander Cycles

Santander Cycles is a public bicycle-sharing scheme in London. There are over 800 docking stations and 12,000 bikes across the city, letting you pick one up, cycle to wherever you like, and then return it to another docking station. The scheme is available 24/7, 365 days a year, and covers many of the popular areas of the city, including the City, Westminster, Soho, Camden Town, and many more, making it perfect for exploring London.

How to use Santander Cycles

  • Bikes at a docking station are available for hire – follow the instructions on the touch screen to hire and pay with your debit or credit card (they don’t accept cash).

  • Price: £1.65 for the first 30 minutes. Journeys longer than half an hour cost £1.65 for each additional 30 minutes.

  • Return the bicycle to any of the hundreds of docking stations across the city – use Transport for London’s website to find your nearest docking station.

Top tips

  • Keep wits about you – always use cycling routes in London when they’re available, as traffic can be seriously busy.

  • Wear a helmet – it might not be in the spirit of spontaneity to carry a helmet around with you for Santander Cycles, but with busy roads, we recommend you always put your safety first.

  • Before setting off on a bike ride, check out the best London cycle routes and read up on how to cycle in London, including top tips on staying safe.

  • If you hear the term ‘Boris Bikes’, it means Santander Cycles! The bikes were initially nicknamed after Boris Johnson who was Mayor of London when the scheme first launched, and people still use this term

Useful links

You might know the famous black cabs of London, but did you know that the drivers have something called ‘The Knowledge’? Black cab drivers undergo 3–5 years of rigorous training and take a series of exams to qualify, having to learn 25,000 streets within a six-mile radius of Charing Cross and Trafalgar Square, as well as the ‘100 most-visited spots of the moment’, such as bars, clubs and restaurants.

How to get a black cab

Like the yellow cabs of New York, you don’t need to book these black cabs. Technically they’re available for hire when the yellow sign above the windshield is lit, and you can just stick your arm out to flag one down. However, more often than not, you’ll find black cabs lined up at taxi ranks in busy areas, such as Leicester Square, or outside venues, such as hotels or train stations – you’ll never have to look far to find a taxi rank of black cabs waiting to pick people up.

How much do black cabs cost?

Generally, black cabs cost more than pre-booked taxis, such as Uber, so they’re better for quick trips around the city, rather than longer journeys. Fares are metered, with the initial charge of £3.80 rising by increments of 20p over distance traveled or time taken, which varies depending on the tariff being used. You can pay for your journey with a credit or debit card or cash.

Top tip

  • Despite the name, not all of London's black cabs are black! They are broadly all shaped the same, though, and will have the yellow sign above the windscreen that says "Taxi".

Useful links

Travelling by boat might not be the first thing you think of when it comes to travelling in London, but the Thames Clipper is an easy and popular way to get around, transporting people across the city on the River Thames. These boats transport over 10,000 people per day, both commuters getting to and from work, and tourists and visitors exploring the city.

Thames Clippers boats run regular services between Embankment, Waterloo (London Eye), Blackfriars, Bankside (Shakespeare's Globe), London Bridge, Tower Bridge, Canary Wharf, Greenwich, North Greenwich and Woolwich piers.

Tickets can be bought at the piers, or pay-as-you-go with your Oyster or contactless card.

Useful links

The overground trains serve Greater London, with six lines and 113 stations making up the network. Various private companies operate trains in London that run out to the suburbs or further afield, making the network great for day trips out of the city.

But if you’re travelling around the city day-to-day, other public transport like the Tube or buses are much more convenient, as well as cheaper.

Top tips

  • Pay attention to which operator you've booked train tickets with, as more than one train company will depart from the same station.

  • Some of the overground lines pass through Zone 1 (Central London), so pay attention if you’re trying to avoid Zone 1 fares, which are typically more expensive.

  • Travelling during off-peak train times in London (i.e. not rush hour, roughly between 7:30am–9:00am, and 5:00pm–7:00pm) also helps to keep the ticket price down.

Useful links

A unique and exciting way to travel across the River Thames! London’s 90m-high cable car connects the Royal Docks in East London with North Greenwich Peninsula, and while it’s a brief trip and a bit pricey, the views of the city are spectacular - absolutely worth it if you’re visiting London for the weekend.

The cars are spacious with comfy seats, so you can relax and soak the view of St Paul's Cathedral, The Gherkin, Thames Barrier, Maritime Greenwich, and Queen Elizabeth Olympic Park. It’s open late, too, so people often bring a picnic and non-alcoholic drinks and make it a real experience to see London at night.

Top tips

  • Connected to the rest of the TfL network, you can easily make the cable car part of your wider journey.

  • The cable cars are fully wheelchair accessible.

  • It’s been designed so you can take on your bike, and then continue your cycle route.

Useful links

If you have the time, walking is a great way to see the city, especially those quirky little backstreets of coffee shops and boutiques, that you might otherwise miss if you’re getting around on public transport. If you’re on a shopping trip in the captial, it’s easy to walk around London’s major West End shopping areas, such as Bond Street, Oxford Street, Regent Street, Carnaby, Mayfair, St James's, and Covent Garden.

Top tips

  • You can walk between Knightsbridge (where you’ll find the famous Harrods) and super-swanky Sloane Square in around 10 minutes – much quicker and easier than swapping tube lines at South Kensington.

  • Walk instead of taking the Piccadilly line between Covent Garden and Leicester Square. It takes just four minutes to walk (and avoids the queue for the lifts at Covent Garden).

  • Instead of hopping on the Northern or Bakerloo line for one stop from Charing Cross to Embankment, enjoy the 300-metre stroll from Trafalgar Square to the river Thames.

  • To really get to know the city, book onto one of the many guided walking tours in London.

Useful links

More Information

The London Tube

While you can buy ‘paper’ tickets at ticket offices and at self-service machines at most Tube stations, but most people don’t do this these days, as contactless is much cheaper and more convenient – whether you pay with a debit card, credit card, a mobile payment with a smartphone, or an Oyster card.

To go contactless on the Tube, you hold your card or mobile next to the yellow card readers at ticket barriers to mark the start and end of your journey - this is referred to as “touch in, touch out” – and the cost of the journey will automatically be deducted from your account.

Oyster cards

Oyster cards are pre-paid reusable cards that you ‘top up’ with funds, which you can do online or at a ticket machine at the station. You then follow the same “touch in, touch out” system, just like you’d do with another contactless payment.

You need to buy the Oyster card, which costs £7, but you’ll only need to buy one, and once you’ve bought it, they’re a bit cheaper than using your debit/credit card. You can buy them everywhere in London - most Tube and train stations and most newsagents.

Overground trains

You can buy tickets for overground trains in a few ways:

  • A ticket office at the station

  • Self-service machines at the station

  • Online

You can buy tickets online directly through the train company, but Trainline might be the easiest option – download the app to search for tickets and timetables and buy tickets, and use the QR code to scan in and out of the platform.

Buses

London buses are now all cash-free, and the easiest way to pay is contactless, either with your credit/debit card or an Oyster card. You only need to “touch in” when you get on the bus at the start of your journey, and just pay one flat fee, regardless of how many stops you stay on the bus for.

The London Tube

Only around 25% of London Tube stations, and around 50% of overground train stations, have step-free access, so it’s important to plan your journey before you travel. Otherwise you could go through an interchange on the Tube or train network and find yourself facing an unexpected flight of stairs.

It’s also worth noting that there is often a gap between the Tube or train and the platform to contend with, but if you notify a member of staff then they can connect the ramp to help you on and off.

DLR

All the DLR stops have step-free access.

Thames Clippers

All the Thames Clippers and most piers (the exceptions are Cadogan Pier, Wandsworth Riverside Quarter Pier and London Bridge City Pier) have step-free access.

Buses

Buses in London might be the most accessible way to travel on public transport. Wheelchair users travel for free, and have priority use over the pushchairs in the allocated space. Buses can also be lowered to street level when they stop so it’s easy to get on and off.

Black cabs

All black cabs are supposed to be wheelchair-accessible. However, if you’re using a power wheelchair, please be aware that space is often tight, and headroom might be insufficient.

Guide dogs

Guide dogs are welcome on all public transport.

Useful Links

Image of London underground sign

Map of London Underground

Image of London Santander bikes lined up on road

Santander Cycles

Image of the tube in London Underground

Oyster Cards

Image of trains lined up at train station

Accessibility